All training days can be a combination of different courses or topics.
Together, we can determine what will be right for your business. Below are some examples in alphabetical order, the list is non-exhaustive and more training courses are designed regularly.
- Appraisal and performance review techniques
- Briefing & meeting structures
- Company onboarding
- Conducting behaviour based interviews
- Cost control, par levels and ordering
- Challenging conversations
- Departmental introduction
- Efficient scheduling
- Giving and receiving feedback
- Guest journey
- Managing negative feedback & complaint handling
- Personal presentation
- Telephone communication
- Time management skills
- Team training guidance
- Upselling techniques
- Workplace etiquette
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